With the rise in unsolicited and malicious email, stronger spam filters attempt to weed out as much unwanted email as possible by placing them in a spam or junk email folder. This leaves your inbox with hopefully, just legitimate emails to read.
Occasionally, legitimate messages end up being marked as spam, sometimes because the text contains ‘flagged’ words and phrases, the domain has sent mass emails previously, or possibly due to their domain being hacked and used to send a flood of spam email.
To ensure legitimate emails are delivered safely to your inbox and don’t end up in the spam folder, senders’ email addresses can be added to your whitelist, sometimes called an ‘Approved’ or ‘Safe Sender’ list.
Below are instructions detailing how to whitelist email addresses for several of the popular email programs.
|Web-based Clients||Desktop Clients||Mobile Clients|