Okay, it’s 2020, and social media platforms have now played a significant role in our interactive process for the better part of two decades. If you’ve not considered how your business can utilize social media for improved customer service and connection, it’s definitely time that you did, and the stats included in this infographic only reinforce the relevance of such.
Facebook organic reach is dying.
Facebook organic reach is dead.
If you want any traffic from Facebook, you have to pay for it.
We’ve been hearing variations on the above themes for a while now from marketers, brands, and publishers who have watched a flood of organic traffic become a trickle over the years.
Need help monitoring your company’s mentions on social media? Looking for tools to simplify the process?
In this article, you’ll discover five social media monitoring tools to help you better engage online.
Phishing, the practice of trying to lure unsuspecting victims to click on links to install malware or divulging confidential information, is a tactic which unfortunately involves more than just malicious emails. Phishing attacks can also take place in other environments such as via texts, phone calls, or social media.
In the last few decades, we’ve seen numerous professions blossom. We have iOS and Android developers today, whereas, 15 years ago, we couldn’t even imagine that they would exist. We have seen teams building companies while destroying archaic strategies. We have freelancers, working while traveling. We have companies that only employ 4-5 people. We have startups and new projects that don’t even have a physical office. And we also have Solopreneurs.
Conventional wisdom says that companies should respond to everyone on social media. When people take the time to compliment a company, they want to be acknowledged; when they have a complaint, they want empathy and a resolution; and when they have a question, they just want the answer.