• Skip to main content
Positive Business Online (Logo)
  • Home
  • About Us
  • Portfolio
  • Working With Us
  • Hire Us
  • Blog
  • Quote
  • Contact Us
  • Get Started
×
  • Home
  • About Us
  • Portfolio
  • Working With Us
  • Hire Us
  • Blog
  • Quote
  • Contact Us
  • Get Started
×
  • Home
  • About Us
  • Portfolio
  • Services
    • Need A Website?
    • Mobile Website
    • Lead Gen
    • Ecommerce
    • Membership Website
    • Website Maintenance
  • Working With Us
  • Hire Us
  • Quote
  • Blog
  • Contact Us
  • GET STARTED
  • Need A Website
  • Mobile Site
  • Lead Gen
  • Ecommerce
  • Membership Site
  • Website Maintenance
Call Us Now On 1300 045 165

Managed WordPress Website Maintenance, Monitoring, Security & Hosting

With the increase in malicious activity, malware, viruses and hacking on WordPress websites, regular monitoring and maintenance is important to minimize disruption and damage to the sites.

The WordPress Maintenance and Monitoring Package includes the following:

BACKUP

ITEMDESCRIPTIONFREQUENCY
BackupsMySQL Database BackupWeekly
Full Site BackupMonthly
Backup StorageSecurely stored offsite
Backup RetentionMost recent 52
MySQL
Most recent 12 Full
Backups
Backup RestoreRestore to most recent clean backup.Within 4 hours of notification

UPDATE

ITEMDESCRIPTIONFREQUENCY
WordPress CoreApply updates within the day of releaseDaily
WordPress Standard PluginsApply updates within the day of releaseDaily
WordPress Premium
Plugins (1 click)
Apply updates within the day of releaseDaily
WordPress Premium Plugins (requiring manual download) Apply Updates within the day of of being supplied with the plugin update files.As required
Apply Updates within the day of being supplied with the login credentials to retrieve the update files.As required
Plugin Update FailureRestore to previousAs required if plugin fails or breaks a site.
Word Press Standard
Themes
Apply Updates within the day of releaseDaily
WordPress Premium Theme Frameworks (1 click)Apply Updates within the day of release
WordPress Premium Theme Frameworks (requiring manual download) 2Apply Updates within the day of being supplied with the plugin update files.As required
Apply Updates within the day of being supplied with the login credentials to retrieve the update files.As required

MAINTENANCE

ITEMDESCRIPTIONFREQUENCY
CommentsDelete SPAMWeekly
PostsDelete Post RevisionsWeekly
Delete Auto Draft PostsWeekly
OptimiseOptimise MySQL Database TablesWeekly

SECURITY

ITEMDESCRIPTIONFREQUENCY
SecurityScan for malware and removeWeekly
UptimeMonitor site Uptime/ DowntimeHourly

LICENSE RENEWALS

There are a number of themes, plugins and applications that have an annual license renewal fee.

If your website is hosted on our high performance servers, or is managed and supported by us, we cover the cost of these licenses. We are able to do this because for many of them we have a special developer rate or have negotiated a single one off payment which is significantly higher than the normal annual renewal.

If your website has any of the following plugins and applications, we will cover the renewal cost with the license arrangements we have negotiated. Websites designed and build by us have theses licenses.

If your website is hosted with another hosting company, at this time we are unable to extend our licenses to cover it.

Do not pay the renewals but advise us so that we can include your website under our licenses.

ApplicationAnnual License Cost
Genesis Theme Framework$ 59.95
Advanced Custom Fields$ 100.00
Beaver Builder$ 199.00
Beaver Builder Themer$ 147.00
Powerpack Beaver Builder$ 69.00
Ultimate Addons Beaver Builder$ 69.00
Gravity Forms$ 159.00
iThemes Security$ 49.00
WP Popup Maker$ 192.00
Website Training Videos and Tutorials$ 70.00
Web Hosting$ 564.00
Theme My Login Redirection$ 10.00
Theme My Login Social Login$ 15.00
Theme My Login Profiles$ 15.00
TOTAL VALUE$ 1,717.95

OTHER LICENSE RENEWALS

If you have any of the following themes, plugins or applications we are able to cover the renewals for these also when you host or have us manage and support your website.

ApplicationLicense
Elementor$ 49
Divi Theme$ 89
Envira Gallery$ 99
FacetWP$ 99
Tribulant Newsletter$ 65
Tribulant Checkout$ 45
Seedprod Coming Soon$ 30
Soliloquy Slider$ 99
Oxygen Page Builder$ 99
Beaver Builder WooPack$ 59
Paid Membership Pro$ 297
WP Courseware$ 249
WP All In One Import$ 199
WP All In One Export$ 249
WP Event Aggregator$ 69
SEOPressor$ 108
Gravity View$ 159

N.B. The License pricing is accurate at the time of publishing, but may change in line with the vendors pricing policies.

If you have other plugins or themes that should be covered please let us know and we are happy to consider it. Generally, these will be plugins and themes that offer a developer license and would be suitable as an addition to many of the other websites under our care.

HOSTING

All websites hosted on our dedicated servers include all of the above. There is no additional charge for hosting, it is included.

If you would like to find out more about migrating your website to our secure servers, please enquire.

If your website is not hosted with us, you are free to request it to be moved to our secure, robust, optimised, fully managed server. This will save on your current hosting costs and will include all of the maintenance items above.

If you wish to maintain your hosting at another provider, we are happy to provide reliable recommendations and can still continue to maintain and support your website.

Enquire Now

Notes

  1. Premium Plugins that require manual updating will need to be supplied or login details to retrieve the update provided.
  2. Premium Themes that require manual updating will need to be supplied or login details to retrieve the update provided. Note: If the theme has been customised, the customisations should be transferred to a child theme, or custom file to prevent customisations being overwritten with an update. This will incur and additional set up fee which will be quoted on request.
  3. Should plugins fail to work as expected, conflicts or errors occur these will be notified along with recommendations of alternative plugins or process to fix the issue. Plugin code will not be changed, but a support ticket will be lodged with the plugin developer. The plugin will be updated as these are released following the lodgment of a ticket.

Does not include:

  1. Plugin or theme configuration in the event there are additional changes in the settings or configuration of the theme or plugin release.
  2. Fixing issues that have arisen due to a client applying updates to the WordPress Core, Themes or Plugin.
  3. Issues that arise from the client applying updates to themes that have been customised on a 1 click updatable theme. If the theme is not to be updated, please advise so it can be removed from the update list.
  4. Fixing issues that have arisen that are as a result of clients changing settings of the theme, plugins or WordPress CMS, or that have resulted in poor server environment.
  5. Issues that have arisen due to server side upgrades or maintenance.

Warranties and Liabilities

We work hard to ensure that your website is maintained and updated to the highest of standard.

We use the best preventative measures for updates and malware, however cannot guarantee that your site will be not be hacked or error free a result of new malware technology or the plugins and themes your site runs.

We can't be liable to you or any third party for damages, including lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate this website and any other web pages, even if you have advised us of the possibilities of such damages.

If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

Get Started

7 Steps To Generating Unlimited Leads &
Sales Online At Little Or No Cost!

DOWNLOAD NOW!
Positive Business Online (Logo) - Transparent BG for the Dark BG
  • Home
  • About Us
  • Portfolio
  • Working With Us
  • Hire Us
  • Blog
  • Quote
  • Contact Us
  • Get Started

1300 045 165

(07) 3170 3887

(07) 3170 3886

[email protected]positivebusinessonline.com

Integra House
Building 14
2 Link Drive
Yatala Qld 4207

FIND US

Ask A Question?

Or need more information?
  • This field is for validation purposes and should be left unchanged.
  • Terms Of Trade
  • Website Terms
  • Hosting Terms
  • Maintenance Terms
  • Terms Of Use
  • Privacy Policy
  • Disclaimer
  • Copyright

© Positive Business Online. Designed & Developed by: 

7 Steps To Generating Unlimited Leads & Sales Online At Little Or No Cost!

Generating-Unlimited-Leads-And-Sales-Online-Cover

Do you run a business and are either considering revamping or creating a website?

THEN STOP!!

Don’t go any further before you read this…

Imagine opening your email first thing when you or your staff get to work and having double or triple the amount of leads you are currently getting now.

Download this FREE E-book to learn how simple it is.

  • This field is for validation purposes and should be left unchanged.

Download Checklist

  • This field is for validation purposes and should be left unchanged.

Support Request

Do you need any assistance or support with anything? Please submit your request below and one of our team will be in touch.
  • If you are having trouble accessing your website or getting emails, from the computer or device with the issue, go to http://ip.liquidweb.com/ (opens in new window). Copy the IP Address into the box above.
  • Drop files here or
  • This field is for validation purposes and should be left unchanged.