Nik Cree, Author at Positive Business Online

Important Announcement
We have an exciting announcement to share with the merger of Positive Business Online and leading website hosting, development and IT company called Integra Corporation. A business operating In Australia for over 25 years addressing 8 key business market areas.

Learn More About Integra
Watch Integra’s corporate and product range video. (6 Minutes)

Background
Since starting Positive Business Online over a decade ago, the business has grown with a strong and loyal customer following. To continue providing world leading products, service and support, it was a logical progression to merge with Integra in order to deliver better outcomes for our clients.

What does this mean?
Its business as usual. You will continue to deal with all the same team members and now some new ones, all here to help you grow your online presence and business.

You now have access to even more:

Hosted Cloud Phone Systems
Offsite Backups and Security
Business Hi Speed Internet
Website Hosting
Website Support and Maintenance
IT Services
Business Videos
Business Logo designs and branding
Social Media
and a whole lot more …

Thank You!
I would like to take this opportunity to thank you for your loyal business and ongoing support of Positive Business Online, it’s much appreciated. I look forward to working with you in the future on exciting new technologies that will assist your business grow and excel in our digital world.

If you have any questions, please feel welcome to call me directly or Chris Freeburn who will be taking more of a lead customer focused role, or reach out to any of team on 1300 045 165.

Yes! You CAN Actually Speak With Google By Phone?

I had a problem with a client’s Google My Business listing.

There were two listings. The one that I wanted to keep was listed as the duplicate, while the other one I wanted to get rid of was listed as the primary business location.

I followed through the steps in the various help links to either merge the two listings, or to remove one listing and change the duplicate listing into the primary listing, but no matter what I did it just did not work.

So, I did what most normal people do, and that was to go to Google and Googled the possible solutions.

A number of forums came up in the search results which I trawled to find a solution but none of those really addressed the issue.

The major problem was that the both of the Google MyBusiness listings for the business didn't show up in Google dashboard, despite me being a owner of both listings.

One of those forums had a suggestion that you could contact Google directly (I know right!) and posted the link to Google Support.

I clicked that link through to a form and completed it and clicked the Next button, to be asked if I wished to have a call back within a minute. Of course, I submitted my mobile number and in less than a minute I received an automated call then connected to a real person in less than 5 minutes.

The person I spoke to someone and I was incredibly helpful and knowledgeable. He was able to identify that there was a technical glitch in my Google MyBusiness Dashboard accounting for both listing not showing.

The issues was passed to the technical support team to fix. He emailed me to confirm the next steps and advised that the technical team would also email when resolved.

This would restore normal access to so that I could complete the actions in the account with the two listings.

I was super impressed

Here's the link to speak to someone at Google: https://support.google.com/business#topic=4539639.